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Chromatics. Issue III Conservatory. Issue II

Shopping guide

Contact us by email or telephone,
Monday to Friday, 10 am to 6 pm.

Email: hello@kaleoseyehunters.com
Telephone: 00 (34) 934 857 092
Tel: 00 800 70500500 (International freephone number)

Free delivery and returns in 2–3 working days.

Delivery information,  exchanges and returns

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Try at Home

The Try at home service lets you choose up to four frames to try at home over two days, completely free of charge. All you need to do is choose the frames you would like to try and add them to your Try at home Basket by clicking the ”Try at home” button

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Terms of Use and Privacy Policy

Kaleos Eyehunters informs you that, pursuant to the provisions of Art. 5 of Spanish Organic Law 15/1999 on Data Protection, by clicking the ACCEPT button, you agree to your personal data being incorporated in the E-CLIENTES file, which is duly registered with the General Data Protection Register, for the purpose of processing the data of customers who shop online and so that, in accordance with the provisions of Spanish Law 34/2002 of 11 June on Information Society Services and E-commerce, we may send you information about our products and services through any means of communication, electronic or otherwise. You may revoke your acceptance of such processing, without retroactive effect, pursuant to Art. 6 and 11 of the Spanish Organic Law 15/1999 of 13 December.


You, the User, declare that the data you have provided to us is accurate and that you have been authorised to make use of it, releasing Kaleos Eyehunters from any liability for damages and/or loss that may be caused as a result of the provision of inaccurate information.


You may exercise the right to access, rectify, cancel and oppose as stipulated in Spanish Organic Law 15/1999 of 13 December on Data Protection by writing to Kaleos Eyehunters, a/a LOPD, C/ Esperanza, núm. 14, CP. 08017, Barcelona, providing proof of identity or you can email lopdkaleos@kaleoseyehunters.com, in which case you will also be required to confirm your identity

Conditions of use and privacy policy

Kaleos Eyehunters advises you that, under the provisions of art. 5 of Organic Law 15/1999 on the Protection of Personal Data, by clicking the ACCEPT button, you consent to your personal data being included in the e-CLIENTES file, duly registered in the General Data Protection Register, for the purpose of managing the data of customers who make online purchases and so that, in accordance with the provisions of Law 34/2002, of 11 June, on the Information Society and Electronic Commerce services, we may send you information about our products and services, via any communication channel, electronic or otherwise. Your consent to your data being used for the aforementioned purposes may be withdrawn, without retroactive effects, in accordance with that set out by art. 6 and 11 of Organic Law 15/1999, of 13 December.

As the User, you declare that the data that you have provided is correct and that you are authorised to make use of such data, holding Kaleos Eyehunters exempt from any loss or damage that may occur due to impersonation or lack of veracity in the content of the information provided.

The User may exercise their right to access, rectification, cancellation or opposition under Organic Law 15/1999, of 13 December, on the Protection of Personal Data, in writing and with proof of identity enclosed, to Kaleos Eyehunters, a/a LOPD, C/ Pere IV, núm. 160, CP. 08005, Barcelona, or via email to the address lopdkaleos@kaleos.es, in which case it will also be necessary to provide proof of identity.

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What’s the difference between a registered user and a guest user?

If you’re a Registered User, your details will be saved in the Kaleos Eyehunters personal data files. That means that every time you visit our site and want to make a purchase, check the status of your order or see your order history, you can log in using your Username and Password. If you’d prefer not to have your details saved in our database, you’ll only need to provide us with your personal details so that we can deliver your order. However, you won’t be able to access your order history or view the status of your order outside of the delivery company’s platform (SEUR). Also, every time you make a new purchase you’ll need to enter your details again.


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If you prefer, you can get in touch with us at hello@kaleoseyehunters.com and we’ll be happy to help solve your problem.
IMPORTANT

We ship under the terms of DAP (Delivered At Place)
Customers are responsible to pay import duties and clerance taxes once the shipment has arrived at destination.
Estimated Tac in United States : % of subtotal



IMPORTANT

United States : are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.


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Need help? Contact us by email or telephone, Monday to Friday, 10 am to 6 pm.

Email: hello@kaleoseyehunters.com
Telephone: 00 (34) 934 857 092

Free delivery in 2–3 working days
Free returns
100% secure checkout
Two-year guarantee

General information

  • General information
  • Try at Home
  • Cookies policy
  • Privacy Policy
  • Deliveries and returns
  • Terms and conditions
  • About Us
  • Contact

How do I shop?

  1. View the product(s) that you’re interested in.
  2. Select the product and add the item to your basket. Next, you can either keep shopping or proceed to checkout.
  3. If you’d like to proceed to checkout, you can do so either as a registered user or as a guest.
  4. Choose your payment method.
  5. Confirm your order.
  6. You’ll receive an email confirming your order.

Guarantee

  • The guarantee is valid for two years from the date of purchase. To use your guarantee, you must have the product and the proof of purchase with the date on which the glasses were bought from an authorised Kaleos distributor.
  • Kaleos Eyehunters’ lenses have a high level of optical precision.
  • The frames are made using specially developed materials to simultaneously guarantee lightness, comfort and mechanical strength. The hinges, nose pads and temples must also pass strict controls that determine the overall quality of the frame.
  • All frames are covered by a limited guarantee, so, in the event that the frames have a manufacturing fault, our technical team will confirm and replace the frames, where necessary. However, the guarantee does not cover faults caused by: Accidents or wear and tear caused by inappropriate use. Alterations, repairs or handling not carried out by an authorised Kaleos agent.
  • This guarantee does not affect the statutory rights according to national laws governing sales in each country.

Warnings

Do not look directly into the sun or at solar eclipses, even when protected by the glasses. Do not use the glasses as protection from sources of artificial light or as protection against impacts or shocks. Breakage of the glasses may cause injury to the face or eyes. It is not advisable to use sunglasses for driving in low visibility or at night.

Cleaning and maintenance

Clean the glasses using soap and water. Avoid the use of solvents or alcohol. Do not use dirty or abrasive cloths that may alter the characteristics of the filters. Only use original accessories and parts.

Storage

Store in the case, in a dry place between -10°C and +35°C.
© Kaleos Eyehunters, 2018
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